IT Infrastructure
IT infrastructure management for SMEs. Cloud, networking, cybersecurity and systems support. A reliable technical partner for your company's operational continuity.
IT infrastructure services for your business
IT infrastructure designed to endure, scale and protect. From cloud migration to cybersecurity, from server management to day-to-day support.
Cloud Migration & Management
Cloud migration is one of the most critical steps for an SME. Done badly, it creates unexpected costs and performance problems. Done well, it cuts infrastructure costs by 30–50% and increases operational resilience.
- Assessment of your current infrastructure and migration roadmap
- Migration to AWS, Azure, Google Cloud or Cloudflare
- Cloud cost optimization (FinOps)
- Multi-cloud and hybrid-cloud architectures
- Disaster recovery and business continuity
- 24/7 monitoring and alerting
Cybersecurity & Compliance
SMEs are frequent targets of cyberattacks, ransomware and phishing in particular. Not because they are strategically valuable targets, but because their defenses are often inadequate. Prevention costs a fraction of the damage.
- Security audit and vulnerability assessment
- Firewall, EDR and SIEM implementation
- Identity and access management (IAM, MFA)
- Encrypted backups and recovery testing
- Staff training on cyber hygiene
- GDPR and NIS2 compliance for IT infrastructure
IT Support & Managed Services
An in-house IT team is a high fixed cost for an SME. A Managed Service Provider (MSP) like F2N offers senior expertise at a variable cost: you pay only for the support you use, with guaranteed SLAs and a team that knows your infrastructure.
- Help desk and technical support, remote and on-site
- Server and endpoint management and patching
- Proactive infrastructure monitoring
- Backup management and periodic recovery testing
- Monthly reporting on IT status and performance
- Technology advice on investments and upgrades
Why trust F2N with your company's IT
Deep technical expertise
The F2N team combines software-development experience with systems engineering. This integrated perspective lets us design infrastructure that supports — not constrains — the applications running on top of it. We aren't technicians who "configure servers": we are engineers who design systems.
Proactive, not reactive
The traditional "on-call" IT support model is inefficient: you only intervene when something breaks. Our approach is proactive monitoring: we identify problems before they become emergencies, with alerting on key metrics and preventive intervention.
Security as a priority, not an add-on
Cybersecurity is not a product to bolt on at the end: it is a practice that shapes every infrastructure decision. Principle of least privilege, network segmentation, encryption of data in transit and at rest, immutable backups — these are the standard, not extras.
A local partner for local businesses
Being in Reggio Emilia means we can intervene physically when needed, we know the local connectivity providers, and we understand the specific needs of regional SMEs. We are not a remote helpdesk on the other side of the world: we are 20 minutes away.
SMEs today face a growing IT challenge: infrastructure inherited from long-gone systems administrators, dependencies on obsolete hardware, unverified backups, unmanaged access. This situation is not rare — it is the norm.
F2N is a software house based in Reggio Emilia, Italy that supports businesses in managing and modernizing their IT infrastructure. Our approach is not that of a technician who "fixes the problem of the moment": it is that of a technology partner who builds solid, documented and secure infrastructure.
We work mainly on three levels: cloud (migration, optimization, management), security (audits, defense implementation, compliance) and managed services (ongoing support, monitoring, maintenance). In many cases, the first step is an assessment of your current infrastructure that reveals the real situation and helps prioritize the work.
Our geographic coverage includes Reggio Emilia and the neighboring provinces of Parma and Modena. For services that don't require a physical presence — monitoring, remote support, cloud management — we operate across all of Italy and beyond.
If you are evaluating how to optimize your IT infrastructure or looking for a reliable MSP, the first step is a free 30-minute call. We listen, ask the right questions and tell you exactly what makes sense to do — without selling solutions you don't need.
Frequently Asked Questions
What IT services does F2N offer to businesses?
We offer cloud infrastructure management (AWS, Azure, Cloudflare), cybersecurity (audits, firewalls, EDR, backups), managed IT support (helpdesk, monitoring, maintenance) and technology consulting. Every service is delivered with defined SLAs and transparent reporting.
Can F2N replace my current IT provider?
Yes. We manage the transition gradually, documenting the existing infrastructure, reviewing current contracts and taking over the services with no operational disruption. The handover is planned together to minimize risk.
How does the Managed Service Provider model work?
Managed services involve a fixed monthly fee covering 24/7 monitoring, proactive management, patching and a set number of included support hours. Extraordinary work is billed separately. Costs vary with the size of the infrastructure and the level of service.
How much does IT infrastructure management cost for an SME?
For an SME of 10–50 employees, a basic managed-services plan typically runs between €300 and €800 per month. Costs grow with the complexity of the infrastructure and the level of service required. We always provide a tailored proposal after a free initial assessment.
Do you provide on-site support or only remote?
Both. Most work is done remotely (faster and more efficient), but we are available for on-site intervention in Reggio Emilia and the neighboring provinces of Parma and Modena when needed — for hardware failures, installations or emergencies.
How do you handle cybersecurity for SMEs?
Our approach to security is layered: we start with an audit to identify existing vulnerabilities, then implement the priority corrective measures (tested backups, multi-factor authentication, systematic updates), and finally maintain continuous monitoring. We don't sell security products: we design the defensive architecture suited to your specific situation.